Refund Policy
At Starprints MFG, we want you to be completely satisfied with your purchase. Please read our refund policy carefully.
Returns
We accept returns within 30 days of the delivery date. Items must be unused, unwashed, and in their original condition with all tags attached.
Non-Returnable Items
- Custom or personalized orders
- Final sale items
- Items that have been worn, washed, or altered
How to Initiate a Return
- Contact us at rehan@starprintsmfg.com with your order number and reason for return.
- We will provide you with a return authorization and shipping instructions.
- Ship the item back to us using a trackable shipping method.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us at rehan@starprintsmfg.com.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item is defective or we made an error with your order.
Contact Us
If you have any questions about our refund policy, please reach out to us at rehan@starprintsmfg.com.